Our After Sales & Service Team is dedicated to give our customers the best after-sales service experience. Starting from PDI (Pre-Delivery Inspection) until making sure that our BONLUCK Buses & Coaches are safe and sound one the road.
A periodical check and follow up shall be made to make sure drivers, buses and operators are getting the best results for their BONLUCK buses.
Through our regional offices and representations around the world, BONLUCK customers are able to take advantage of the major component service network which is already established for service, repairs and warranty claims of these components.
For more information, contact us at: service@bonluck.com
Service & Preventive Maintenance During the Warranty Period
It is advised to perform the preventive maintenance including complete oil change and greasing, when you purchase a new BONLUCK bus.
All services should record it in the appropriate place in the Warranty Booklet to be your maintenance reference for the vehicle.
This initial services will be done at two stages:
– Stage one will be carried out 4 weeks after your bus delivery, or after a maximum of 10,000 km.
– Stage two will be carried out within 3months after the first Warranty Service
In order for BONLUCK Bus & Coach Warranty to apply, you must maintain the bus in accordance with BONLUCK Bus & Coach Preventive Maintenance Program and continually record all the service occasions.
We also advice to perform the following procedures before you start operating your vehicle (If needed):
– Complete oil change for the bus (engine, differential and gearbox)
– Complete re-greasing for the vehicle
– Complete caliber for vehicle doors
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BONLUCK Genuine Parts
We understand the importance of stocking all spare parts to ensure that your vehicle is supported to reduce costly downtime.
Our trusted agreements with our suppliers is the key to an extensive range of genuine Spare Parts for all buses that BONLUCK distributes for its clients across the world. This arrangement gives us an effective Parts solution knowing that we can access any part and immediately dispatch it by either Air Freight or Road freight.
Order genuine spare parts with ease and speed through our expert team. We prioritize your needs, ensuring timely delivery. With extensive knowledge of our products, we guide you through the hassle-free ordering process. Let us help you get the parts you need today.”
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BONLUCK is committed to delivering a comprehensive experience
